What is a REALTOR®?
REALTOR® is a federally registered collective membership mark which identifies a real estate professional who is member of the NATIONAL ASSOCIATION OF REALTORS® and subscribes to its strict Code of Ethics that can be viewed here: pdf 2019 Code of Ethics and Standards of Practice (788 KB) All real estate licensees are not REALTORS®.
A requirement through the National Association of REALTORS® (NAR®) that went into effect January 1, 2001 states that ALL REALTORS® MUST take continuing ethics training every two (2) years. http://www.realtor.org/code-of-ethics/training
The training was put into place in order to create an awareness and appreciation for the role that Code can and should play in their professional lives; to enhance professionalism and competency; and to encourage REALTORS® to view their Code of Ethics as living, viable guide in their daily dealings with clients.
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How to Choose the Right REALTOR®?
All real estate licensees are not the same. Only real estate licensees who are members of the NATIONAL ASSOCIATION OF REALTORS® are properly called REALTORS®. They proudly display the "REALTOR®" logo on their business card or other marketing and sales literature. REALTORS® are committed to treat all parties to a transaction honestly. REALTORS® subscribe to a strict code of ethics and are expected to maintain a higher level of knowledge of the process of buying and selling real estate. An independent survey reports that 84% of home buyers would use the same REALTOR® again.